Apple announces self-service repair scheme in win for campaigners

Apple has announced a “self-service repair” programme so “customers who are comfortable” can fix their own devices.

At launch, in early 2022 in the US, it will cover replacing the batteries, screens and cameras of recent iPhones.

But Apple’s new repair store will sell more than 200 parts and tools.

It comes after months of increasing pressure on Apple from the grassroots right-to-repair movement, which wants individuals and independent repair shops to be able to fix electronics.

“Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices,” Apple said.

But “for the vast majority of customers” visiting a certified professional repair shop would be a better option.

“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” Apple chief operating officer Jeff Williams said.

“By designing products for durability, longevity, and increased repairability, customers enjoy a long-lasting product that holds its value for years,” the company said.

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